Medallia Blog

If you got to our blog, you probably already know about us, but just in case you need more information, here you go:

Medallia is a fast-growing, profitable, privately held technology company located in the heart of Silicon Valley, in Menlo Park, CA. We build great Software-as-a-Service (SaaS) based solutions for Global 2000 companies, and we have a 100% client recommendation rate. More than 50,000 businesses and business units use our products to gather, analyze, and act on feedback from customers, partners, and employees, including Fidelity, Four Seasons, Sephora, Hyatt, Gap, and Lego. Our customers delivered more than 400 million survey pages using Medallia in 2009 alone. By adopting Medallia’s products, companies can better understand and adapt to customer needs. More satisfied and loyal customers, in turn, help generate better business results. In fact, measured in terms of market capitalization, publicly-traded Medallia customers have outperformed the S&P 500 10X since 2003 and 4X since 2008.

Medallia is also a great place to work, with an unconventional, creative, collaborative, intellectual, and positive environment. We have an unusually low turnover rate, with less than 10% of employees voluntarily leaving the company, and most of those for reasons unrelated to Medallia — like to join a spouse relocating to Europe. Of the few employees who have left, 30% have actually returned! We are also finalists for the SF Times best workplace award, which will be awarded in the coming weeks. We hire inspiring people you will like working with. To find out more about our company culture, please visit http://medallia.com/careers/opportunity

We actively seek talented people for the following positions:

1) Software Engineers
We are hiring java experts at all levels - entry-level, senior, and lead positions. If you are a passionate programmer who lives and breathes to develop innovative algorithms, please check out our full job descriptions below:
http://www.medallia.com/careers/position/software-engineer/
http://www.medallia.com/careers/position/senior-software-engineer/

2) Summer Software Engineering Interns
We invite student java experts to spend the summer working on innovative projects with us, including data mining, visualization, and more. We welcome students who are looking for an opportunity to apply their research work to practical problem solving that we can incorporate into our application. Preference is given to students within one year of graduation, but exceptional java developers will be considered at any point in their education. Apply soon, as these positions are filling up quickly!
http://www.medallia.com/careers/position/2010-summer-engineering-internships/

3) Operations Engineers
We are looking for both Operations Engineers and IT/Systems Administrators who will enjoy working with our talented software engineers and client services team to keep our application running smoothly.
http://www.medallia.com/careers/position/operations-engineer1/
http://www.medallia.com/careers/position/it-systems-administrator/

4) Web/Graphic Designers
We seek someone with an impressive online portfolio to play a key role in designing our web and print presence through new web site initiatives, as well as the development of marketing materials (both
print and online).
http://www.medallia.com/careers/position/web-graphic-designer/

5) Office Assistant/Admin (30 - 40 hours per week)
We seek a smart, friendly office assistant who multi-tasks well and is able to work with minimal guidance. The ideal candidate will have a car available for running errands, and will be available to work 30 or more hours per week, including weekday afternoons until 6:30 pm.
http://www.medallia.com/careers/position/office-assistant/

6) Client Service Managers and Senior Managers
We are seeking Client Service Managers and Senior Managers who can take ownership of specific Fortune 500 accounts from the first day. Medallia’s Client Services Managers build deep relationships with top management at client companies, leverage those relationships to understand underlying client needs, then channel Medallia’s engineering and management resources to address those needs – often through innovative software solutions.
http://www.medallia.com/careers/position/client-services-manager-senior-manager/

7) Analyst and senior analysts
We seek quick-learning, articulate, and analytical members of our client services team, where responsibilities include a blend of account management, project management, data analysis, product
development, and business consulting.
http://www.medallia.com/careers/position/analyst-and-senior-analyst/

8) Product Marketing Manager
Medallia is looking for an enthusiastic and talented product marketer to partner with our product and marketing teams and develop compelling collateral and provide key strategic contributions. The ideal candidate for this position will have demonstrated cross-functional leadership.
http://www.medallia.com/careers/position/product-marketing-manager/

9) Staff Accountant
We are seeking a Staff Accountant with working knowledge of the general ledger function and US GAAP for internal corporate accounting. This position will support much of the general ledger
activity in our US parent company as well as for two foreign subsidiaries.
http://www.medallia.com/careers/position/staff-accountant/

To apply, please review our hiring process at http://www.medallia.com/careers/hiring-process, and then send your resume and cover letter to jobs@medallia.com, with the job title in the subject of your email.