Gaby Moran

Receiving feedback for the first time — especially criticism — can be difficult without the right preparation. Customer feedback is no exception. When a company adopts a new customer feedback system, many of its employees won’t be used to so many unfiltered customer opinions — and it can take time

Receiving feedback for the first time — especially criticism — can be difficult without the right preparation. Customer feedback is no exception. When a company adopts a new customer feedback system, many of its employees won’t be used to so many unfiltered customer opinions — and it can take time