Medallia Xchange

Medallia Connector for Workplace from Meta

Push VOC sentiment and data to Workplace for visibility to individuals or groups for close loop actions.

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Additional Info

Summary

Seamlessly notify individuals or groups via Workplace of detractor alerts from Medallia for quick and targeted close loop/service recovery actions.

What’s Included:

  • Share praise onto profiles, in recognition group (drive culture)
  • Theme explorer / analytics for workplace (on ideas/polls)
  • Q&A group (3rd party feedback programs for loading responses)
  • Workpalce as single pane of glass (show Medallia alerts)

License Requirements:

The MEC to Workplace connector is free of charge for software fees. Pre-requisite licenses of Medallia and Workplace are required. Additional Professional Services may be required to install and set up the integration via the connector.

Languages:

  • English
  • French
  • German
  • Spanish
  • Mandarin
  • Cantonese
  • Portuguese
  • Japanese
  • Italian
  • Custom Translations Available
  • Custom translation and voice talent available

BUSINESS IMPACT

Seamlessly notify individuals or groups via Workplace of detractor alerts from Medallia for quick and targeted close loop/service recovery actions.

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