Analyze consumer spending and foot traffic behavior, and deploy targeted surveys to consumers who just visited a store or a website. Gain a holistic view of the market by comparing your performance against competitors with unblinded data. Don’t wait for independent reports on competitors – with Medallia you can quickly see which competitors are capturing share and specific opportunities for improvement.

The combination of real-time, unblinded behavioral data and survey data gives your team unprecedented insight into your customers and competitors, so you can get ahead of market needs and empower your team to act.

Create, edit, and distribute surveys in no time with Medallia’s easy-to-use survey builder. Choose a predesigned template, based on decades of market research expertise, or start from scratch.

Get to insights faster by quickly collecting answers from your target groups and maximizing responses via multiple channels. Leverage real-time reporting to spot trends earlier, determine response rates more accurately, send reminders to increase responses, and easily share results across your organization.