Newsroom
PUBLIC RELATIONS CONTACT: PRESS@MEDALLIA.COM
August 16, 2022
Telekom Srbija Utilizes Medallia to Improve Digital Customer Journey
August 11, 2022
Uncommon James Chooses Medallia For Customer Experience
August 01, 2022
Medallia Announces Partnership with Arnold P. Gold Foundation as a Gold Corporate Council Member
July 29, 2022
DFS Furniture Chooses Medallia For Customer Experience
July 14, 2022
Medallia Approved as Authorized Vendor to Administer CAHPS for MIPS Survey
December 22, 2021
Stella Connect by Medallia's Integration with Snappy Gifts Makes Rewarding Agents a Snap
December 02, 2021
Medallia Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer
December 01, 2021
Outrigger Hospitality Group Invests in the Marriage of Technology and Travel
November 30, 2021
Primrose Retirement Communities Invests in Data-Driven Solutions to Help Improve Resident and Employee Experience
November 23, 2021
Medallia Expands Portfolio to Include Multiple CAHPS Offerings with Acquisition of Fields Healthcare Research
December 15, 2020
Medallia Appoints Elizabeth Carducci as Chief Revenue Officer Positioning Sales and Field Organizations for Fiscal Year 2022 Growth Goals
December 15, 2020
Medallia Integrates with People.ai Arming Sales Teams with Critical Customer Sentiment Insights
December 14, 2020
Office Depot Mexico Chooses Medallia For Experience Management
December 04, 2020
Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience
December 03, 2020
Medallia Reports Record Third Quarter Fiscal 2021 Revenue
December 10, 2019
Medallia Voice of the Public Package to Power Superior Government Experience
December 09, 2019
Caribou Coffee Looks to Medallia Experience Cloud to Deliver Exceptional Employee Experiences
December 05, 2019
Medallia Reports Record Third Quarter Fiscal 2020 Financial Results
November 21, 2019
Wynn Las Vegas Expands CX Program with Medallia to Include Convention Feedback
November 13, 2019
Big Lots Selects Medallia to Capture Omni-Channel Customer Journeys to Transform Loyalty
December 18, 2018
Medallia’s Employee Experience Solutions Drive Engagement, Productivity and Empowerment
December 11, 2018
Experience Management Leader Medallia Appoints Roxanne Oulman as Chief Financial Officer
December 03, 2018
Medallia recognised in APAC as top ranked, in both current offering and strategy
October 30, 2018
Medallia recognized as top ranked in both current offering and strategy
October 24, 2018
Medallia Launches Public Sector Division in McLean, VA
December 12, 2017
Zurich rolls out Medallia Experience Cloud to enhance customer experience
December 01, 2017
Medallia Empowers Insurance Companies to Build a Customer-Centric Culture
November 21, 2017
Rent-A-Center Selects Medallia for Voice of the Customer Program
November 08, 2017
Medallia Delivers Insights from Unstructured Data to Fuel Customer Experience Innovation
November 01, 2017
Bank of America Merrill Lynch Honors Medallia During Annual Technology Innovation Summit
December 16, 2016
Medallia Launches Insights Suite with Advanced Data Analytics
December 16, 2016
Medallia Names VMware Veteran Chief Revenue Officer
October 27, 2016
Medallia Appoints Former Android CMO to Lead Marketing
October 20, 2016
Medallia Acquires Digital Voice of Customer Leader Kampyle
October 17, 2016
Medallia’s New Modern and Intuitive Design Inspires Higher Levels of Engagement with Customer Feedback
December 15, 2015
Medallia Lifts Vail Resorts to Higher Elevation in Customer Experience
December 10, 2015
Medallia Wins 2016 Glassdoor Employee Choice Award
December 09, 2015
Medallia Announces Partnership with kate spade new york
October 12, 2015
Medallia Ask Now Delivers Rapid-Fire A/B Testing to Accelerate Pace of Innovation
October 05, 2015
‘Experience Factors’ Have Biggest Impact on Millennials’ Banking Choices, New Study Finds
November 17, 2014
Medallia Named to Deloitte’s 2014 Technology Fast 500 List of Fastest Growing Companies in North America
October 03, 2014
Medallia Webinar to Share Best Practices for Embedding the Voice of the Customer Into Your Business
September 25, 2014
Park Hyatt, Omni, Outrigger Top List of America’s Best-Performing Hotels, Medallia Report Finds
September 03, 2014
Medallia eBook Reveals the Revenue Impact of Customer Experience Improvements
August 18, 2014
Medallia Receives $50M in New Funding to Meet Growing Market Demand for Software that Makes Companies More Customer Centric
December 10, 2013
Medallia Customer Intuit Wins Customer Experience Excellence Award
November 20, 2013
Medallia Selected As Customer Experience Management Solution Partner by MGM Resorts International
November 12, 2013
Medallia Expands Offering for Business-to-Business Companies With 360-Degree Account Management Reporting
October 23, 2013
New Medallia Mobile 2 Application Empowers Employees on the Go to Improve the Customer Experience
October 17, 2013
Medallia Signs Multiple Blue-Chip Accounts and Appoints Chief Customer Officer
December 12, 2012
Medallia Launches Medallia Institute to Advance Best Practices in Customer Experience Management
November 29, 2012
Medallia Opens UK Office to Support Rapid Growth in Europe
October 31, 2012
Medallia Expands Text Analytics Platform to Include Sentiment Analysis
October 11, 2012
Medallia Expands Sales Organization to Drive Exponential Growth
October 03, 2012
Medallia Helps Retailers Control Online Reputation by Acting on Social Feedback
November 09, 2011
Sherwin-Williams Responds to Customers Using Medallia Feedback Management Solutions
October 31, 2011
Medallia Unveils Social Feedback Solution to Help Hotels Act on Social Media
October 13, 2011
Medallia Launches Mobile Feedback Solution for iPhone, Android, and BlackBerry
September 28, 2011
Medallia Positioned as a Leader in Enterprise Feedback Management Satisfaction and Loyalty Solutions
September 15, 2011
Medallia Wins TMC Labs Innovation Award
MEDIA RESOURCES
IN THE NEWS
August 03, 2022
How travelers can get better customer service
Washington Post
July 30, 2022
Black Professionals Say Workplaces Have Changed Since George Floyd—but Not Enough
Wall Street Journal
July 22, 2022
Handling CX in an Economic Downturn
CMSWire
July 12, 2022
The key relationship between health equity and telemedicine
Healthcare IT News
July 05, 2022
Number of the day: remote work inequities
HR Executive
December 12, 2021
How the Banking Industry Will Survive ‘The Great Resignation’
The Financial Brand
December 02, 2021
Digital trends for banking leaders looking to compete in 2022
Finance Digest
November 29, 2021
Unlocking the secrets to remarkable CX in the digital age
Contact Centres
November 18, 2021
The Future of Hospitality CX: Top Predictions for Drivers of Bookings and Loyalty.
Hospitality Technology
November 17, 2021
Hotel industry prepares for mass exodus as holiday travel ramps up.
TravelDailyNews International
December 30, 2020
The Increased Urgency of Real-Time & Contactless Communications in the Patient Experience - Healthcare Business Today
HEALTHCARE BUSINESS TODAY
December 29, 2020
The digital/human interaction balance has never been more important
PAYMENTSSOURCE
December 22, 2020
Thanks to the Virus Crisis, Patients Want More Telehealth Services
HEALTHTECHINSIDER
December 17, 2020
Into the unknown - what to expect from CX in 2021
MYCUSTOMER
December 16, 2020
Why a "how are you" in the remote office is not enough
HR JOURNAL
December 20, 2019
The Do or Die of Customer Experience ROI
CMSWIRE
December 12, 2019
2020: Where traditional employee surveys are falling short
BENEFITSPRO
December 06, 2019
Why Great Companies Struggle to Build Great Employee Experience
HR TECHNOLOGIST
December 03, 2019
How VoC Data Has Won NPS Boosts for Zurich
CX MAGAZINE
November 26, 2019
Want to be a CX Leader? Embrace More Listening Channels. Collect and Share More Feedback
MARTECH SERIES
October 26, 2018
An entrepreneur is someone who gets motivated by the word ‘no’, With Amy Pressman, co-founder of Medallia
THRIVEGLOBAL
October 25, 2018
A Medallia Study Reveals Consumers Want to Give Real-Time Feedback to Brands
CUSTOMERTHINK
October 25, 2018
Medallia Opens Public Sector Group HQ in Virginia
EXECUTIVEBIZ
October 23, 2018
H&M rolls out employee communication platform
RETAIL DIVE
October 21, 2018
Effective Revenue Management Strategies for Hotels
HOTEL EXECUTIVE
December 21, 2017
3 Ways to Build Millennial Brand Advocates
TOTAL RETAIL
December 21, 2017
6 Hospitality Tech Predictions for 2018
HOSPITALITY TECHNOLOGY
December 18, 2017
The Future of Customer Experience Revolves Around Mobile
LOYALTY360
December 14, 2017
15 Technology Companies to Watch in 2018
FORBES
December 12, 2017
Zurich turns to the cloud
INSURANCE BUSINESS
December 17, 2016
Tech can reshape the U.S. Peace Corps and bridge political divides
TECHCRUNCH
December 01, 2016
Scaling Transformation
TD MAGAZINE
December 01, 2016
Lessons From the Silicon Valley Fast Lane
TD MAGAZINE
October 25, 2016
The 2017 Wealthfront Career-Launching Companies List
WEALTHFRONT
October 24, 2016
Medallia acquires Israeli SaaS co Kampyle
GLOBES
December 22, 2015
kate spade new york Amplifies Customer Experience In-store and Online
LOYALTY360
December 19, 2015
NEW UNICORNS: The 42 Startups that Grew to Be Worth Billions in 2015
BUSINESS INSIDER
December 16, 2015
Vail Resorts Boosts Customer Experience through Medallia Partnership
LOYALTY360
December 15, 2015
Vail Resorts Captures Actionable Customer Insights with CEM Platform
HOSPITALITY TECHNOLOGY
December 15, 2015
The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline
RETAIL TOUCHPOINTS
December 29, 2014
'New Finance' Redefines What's Possible
AMERICAN BANKER
December 26, 2014
The Year That Will Be: Predictions for Customer Experience in 2015
LOYALTY 360
December 19, 2014
The Bloomberg Advantage: Medallia President Pressman, CEO Hald
BLOOMBERG
December 17, 2014
Closing the Loop with Customers: CX Leaders Have a Bias to ACT
CUSTOMERTHINK
December 15, 2014
Customer Experience Management: The Trends That Defined 2014
MYCUSTOMER
December 31, 2013
KM Past and Future: It's About the Customer
KM WORLD
December 30, 2013
Medallia’s Amy Pressman and Sequoia’s Doug Leone On Bootstrapping and Vetting Investors
TECHCRUNCH
December 26, 2013
How to improve customer experience
BIZREPORT.COM
December 17, 2013
Four Customer Experience Management Predictions for 2014
RETAILCUSTOMEREXPERIENCE.COM
December 15, 2013
Four Customer Experience Predictions for 2014
CUSTOMER THINK
December 18, 2012
Investor's Business Daily: Hostess Reminds CEOs-Invest In Branding
TINYURL.COM
December 12, 2012
CustomerThink.com: Five Customer Experience Mistakes to Avoid this Holiday Season
TINYURL.COM
December 05, 2012
MyCustomer.com: Medallia Expands into Europe with UK Office
TINYURL.COM
November 09, 2012
Customer Think: Best of CRM: Week of November 9th
TINYURL.COM
November 05, 2012
SemanticWeb.com: Text and Sentiment Analytics Team In Servicing The Customer Experience
TINYURL.COM
December 05, 2011
Information Management mp3: Scratching More than the Surface with Social CRM
WWW.INFORMATION-MANAGEMENT.COM
December 02, 2011
Enterprise Irregulars: Influence and Business
WWW.ENTERPRISEIRREGULARS.COM
December 02, 2011
Examiner: Top Five Tips to Provide Great Customer Service on Black Friday
WWW.EXAMINER.COM
November 07, 2011
MyCustomer: Three ways to operationalise social media feedback
WWW.MYCUSTOMER.COM
November 01, 2011
InformationWeek: How Best Western Listens to Social Media
WWW.INFORMATIONWEEK.COM
December 16, 2010
One-on-One with Dan Lee
WWW.DASHBOARDINSIGHT.COM
December 07, 2010
DestinationCRM: "Medallia Launches Integrated Text Analytics Solution"
WWW.DESTINATIONCRM.COM
November 16, 2010
TEC blog: Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management
BLOG.TECHNOLOGYEVALUATION.COM
October 14, 2010
TMCnet: Medallia VP Offers Insight Into Using EFM for Employee Feedback
CALLCENTERINFO.TMCNET.COM
September 10, 2010
Destination CRM: The Hospitality Suite
WWW.DESTINATIONCRM.COM
December 21, 2009
BNET: Kroger Quarrel With P&G All About Relationships
INDUSTRY.BNET.COM
November 07, 2009
IntoMobile: Medallia adds iPhone to its Enterprise Feedback Management mix
WWW.INTOMOBILE.COM
November 04, 2009
eCommerce Times: The iPhone's China Syndrome
WWW.ECOMMERCETIMES.COM
November 02, 2009
eBizQ: Medallia Releases First iPhone App for Putting EFM into the Palm of Your Hand
WWW.EBIZQ.NET
November 02, 2009
New iPhone Updates: Medallia Releases First iPhone App for Putting EFM into the Palm of Your Hand
WWW.NEWIPHONEUPDATES.COM
