Medallia and Ipsos Partner to Bring You World-Class Customer Experience Solutions

As global competition becomes ever more intense, successful leaders are realizing that to stay ahead, they need to compete on overall customer experience, going beyond product innovation and even operational excellence. Building a customer-centric business is the goal of every executive, but this critical task is easier said than done. Without the voice of the customer, managers must rely on assumptions about customer wants and needs.

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About Ipsos
Ipsos is a global leader in designing, implementing, and driving value from Experience programs. We help organizations deliver a Return on Customer Experience Investment (ROCXI) to improve human experience and business performance. Our expert teams in 90 markets assist clients using a unique blend of research, technology, analytics, and advisory solutions.